Shipping Policy – NOVUS ORDO MAKERS

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the states, ensuring that we provide the very highest levels of responsiveness to you at all times.


The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. 

with the exception of 3D printed objects that require custom processing: complete armor 40 working days, 3d printing only from 7 days to 2 weeks of processing based on the object purchased


Shipping time: This refers to the time it takes for items to be shipped from our store to the destination.US orders are shipped by ePacket, which is a US Postal Service product. After processing and leaving the store, items usually take between 20 and 38 days to arrive at their destination but can take longer from time to time.

Thanks for your purchase.
Are you not satisfied with your purchase? We are here to help.
Below are the terms and conditions that make up our return policy.
COME BACK
• Returns must be initiated within 10 days of receipt of purchase.
• Items must be in their original condition and condition and in their original packaging.
• Include any invoices, packing slips or proof of purchase.
• Please allow 25 business days for returned items to be processed.
REFUNDS
• Customers will be notified by email upon receipt of the returned item.
• An additional e-mail will be sent within 5 working days of receipt regarding the status of the return.
• It may take up to 7 days for a refund to be posted to the account used for the purchase.
SHIPPING AND HANDLING CHARGES

• Shipping charges applied to the original purchase are non-refundable.

• Shipping costs for returned items are the responsibility of the customer and are non-refundable.